This Privacy Policy explains how the Supreme mobile application (“App”) handles information when authorized staff use it to access Supreme ERP / HRMS systems operated by PREP DESK LLP and its clients (including SMBS deployments).
1. Who this App is for
The App is a private business tool for employees and other authorized users of Supreme ERP. It is not intended for the general public or for children under 13 (or the minimum age required in your country).
2. Information we process
- Account & authentication: username/password or other credentials, session tokens, OTP where enabled, and organization/branch selection needed to sign in.
- Location: device GPS may be collected for attendance, field verification, group/loan capture, and geofencing when those features are enabled by your organization.
- Camera / photos / media: used for KYC, attachments, and similar work tasks when required by the ERP workflow.
- Biometrics / fingerprint templates: when your organization uses supported hardware for KYC or verification, templates are processed under that organization’s ERP configuration.
- Device & diagnostics: limited device, app version, and diagnostic data for updates, printing support, crash/issue reporting, and security.
- Business data: clients, loans, attendance, payroll, and other ERP records you view or submit are processed as part of your employer’s / organization’s use of Supreme ERP.
3. How we use information
Information is used only to provide ERP features (login, attendance, KYC, capture, printing, updates), maintain security, troubleshoot issues, and meet organizational and legal obligations. We do not sell personal information and we do not use App data for third-party advertising.
4. Where data is processed (ERP hosts)
Depending on your organization, the App connects over a secured private network (VPN) to organization ERP hosts such as:
https://app-ml.smbstz.com(Mainland)https://app-znz.smbstz.com(Zanzibar)- Legacy public hosts such as
erpsupreme.com/zanzibar.erpsupreme.comduring migration
Access is limited to authorized staff and operators with a work need. Hosting, SMS, or device SDK providers receive only what is required to operate those services.
5. Permissions
The App may request Location, Camera, Photos/Media, and related permissions. You can refuse optional permissions in system settings, but some work features may stop working.
6. Retention
Retention follows each organization’s ERP policy, legal requirements, and operational needs. Account and related deletion requests should go through your organization (HR / admin) or PREP DESK LLP support.
7. Request deletion of your data or account
Supreme is an employer-provisioned staff app. Deletion is handled by your organization and PREP DESK LLP support (not by public self-signup).
- Email support@erpsupreme.com from your work account, or ask your organization administrator.
- State that you want your Supreme mobile / ERP user account and related personal data deleted (or specify which data).
- We will verify the request, delete or anonymize eligible personal data where legally and contractually allowed, and explain any required retention (for example payroll or regulatory records).
Typical handling time is within 30 days of a verified request, unless law or employer policy requires longer retention.
support@erpsupreme.com
8. Changes
We may update this policy when the App or hosting arrangements change. The “Effective” date at the top will be revised. Continued use of the App after an update means you acknowledge the revised policy.